Vehicle Branding Warranty

Our comprehensive vehicle branding warranty covers defects related to material performance and installation craftsmanship. This includes protection against premature color fading, peeling, bubbling, lifting along edges, and cracking caused by standard atmospheric exposure in the UAE, on covered areas of the vehicle.

It covers both the manufacturer material quality (fade resistance and adhesive strength) and our in-house installation craftsmanship (precision edge sealing, wrapping technique, and bubble-free finish), subject to the exclusions and care conditions set out on this page.

Vehicle branding and wrapping completed by Printzone Advertising LLC is covered by a 2-year warranty, subject to the warranty exclusions, maintenance requirements, and other conditions stated on this page.

No. The bonnet (hood), roof and top section, and areas exposed to direct sunlight or engine heat are excluded from the warranty, because these areas experience accelerated wear due to heat and environmental exposure. Vertical panels such as doors and side panels are covered, subject to the terms on this page.

Yes, on covered areas. Our warranty covers material performance under Middle Eastern climatic conditions, including extreme summer heat, direct UV exposure, and high humidity, provided recommended care guidelines are followed.

Horizontal and high-heat areas such as the bonnet, roof and top section are excluded, as explained above.

Report it to Printzone Advertising LLC straight away. Any sticker- or branding-related warranty issue must be reported within 10 days of branding completion; issues reported after this period are treated as chargeable repairs. Our team will assess the condition of the branding and determine whether the issue falls under the warranty. Approved warranty repairs are carried out at the Printzone workshop where the graphics were originally installed.

Perforated window films (One-Way Vision) and glass decals carry a dedicated warranty that covers adhesive bonding and visibility clarity. Due to high friction from wipers and window movement, warranty terms for glass graphics are clearly specified at the time of order.

The warranty does not cover damage caused by physical accidents, intentional scratching or vandalism, exposure to harsh chemicals or chemical spills, improper or excessive high-pressure washing, road or off-road debris, or any pre-existing defects, damage, or weaknesses in the vehicle’s original paintwork.

Please note that areas with repainted, repaired, damaged, or weak paintwork may be more susceptible to damage during the removal of stickers, decals, or vehicle wraps. Any such damage resulting from the condition of the underlying paintwork is not covered under the warranty.

Any alteration or modification of the installed branding or graphics that is not carried out or authorised by Printzone Advertising LLC will make the warranty null and void. If you need to update your graphics, contact our team so the change can be made without affecting your coverage.

Our warranty fully applies if the vehicle features original OEM factory paint. If your vehicle has undergone aftermarket repainting, the paint must be fully cured, and the underlying paint layer must adhere properly. The warranty does not cover instances where aftermarket paint strips away during graphic removal or adjustment.

No. Mechanical drive-through car washes with rigid rotating brushes can snag graphic edges and scratch laminated surfaces. We recommend gentle hand washing or touch less car washes to maintain both your graphics and warranty coverage.

To keep your warranty active, hand-wash your vehicle using mild automotive soap and a soft microfiber cloth. Avoid applying harsh solvents, industrial degreasers, or focusing high-pressure water nozzles closer than 30 cm to the vinyl edges.

Pressure washing and aggressive washing can damage vehicle graphics and may void the warranty.

Only use detailers or wrap-safe products that are specifically suitable for the installed vinyl. Avoid carnauba-based wax on branding and graphics, and avoid wax or polish on matte or glossy finish vinyl unless the product is specifically suitable for it. Never apply standard abrasive waxes, cutting compounds, or polishes on matte or textured wraps, as this will permanently damage the finish and void warranty coverage on those panels.

You must wait at least 72 hours after installation before washing your vehicle. This allows the pressure sensitive acrylic adhesive to fully cure and form a permanent bond with the vehicle surface.

For more aftercare tips, see our vehicle care guide.

Filing a claim is simple:

1. Report the issue within 10 days of branding completion by phone or email (info@printzonedubai.com), or through our quotation and contact page. Issues reported after this period are treated as chargeable repairs.
2. Provide your original job invoice or order number.
3. Send clear photos or bring your vehicle to our facility for a quick visual inspection.

Once inspected and approved, most minor warranty touch-ups or panel replacements are completed within 1 business day to ensure minimal disruption to your daily operations or fleet schedules.

Yes. We keep digital print files and color profiles archived for every client project. If a single door or panel requires replacement under warranty, we can re-print and re-apply that exact section with precise color matching.

Yes. We offer tailored warranty programs for corporate fleets (vans, delivery trucks, buses). Fleet warranties ensure uniform material quality, color consistency, and dedicated repair support across all company vehicles.

Learn more about our fleet branding services.

Over laminate acts as a protective shield against UV rays, abrasion, and washing friction. All Printzone automotive wraps include a protective clear UV laminate layer, which is essential to extending graphic life and supporting warranty coverage.

When the wrap is removed by a Printzone technician during the warranty period using proper professional techniques, including controlled thermal removal, it should not damage the vehicle’s original factory (OEM) paintwork, provided the paint is in good condition.

After the warranty period has ended, the risk of paint damage during removal may increase due to the age and condition of the wrap and adhesive. Safe removal can only be expected from surfaces with original factory paintwork that is in good condition.

Please note that repainted, repaired, peeling, oxidized, or otherwise weak paintwork may be more susceptible to damage during wrap or sticker removal. Any damage resulting from the condition or quality of the underlying paintwork is not covered under the warranty.

No. The warranty does not cover rust, rust bubbles, peeling paint, or any existing damage or defects in the vehicle’s paintwork.

Before applying the wrap or vehicle graphics, the surface should be clean, smooth, and in good condition. Wrapping over rust, damaged, or poorly prepared paintwork can affect the adhesion, appearance, and overall lifespan of the wrap.

If you are unsure about your vehicle’s paint condition, contact us through our quotation and contact page and our team can inspect it before installation.